Phone:

(02) 6253 3055

Fax:

(02) 6253 3086

Mailing Address:

PO Box 538, Woden, ACT 2606

Email:

arcadia@directionsact.com

Website:

www.directionsact.com

Location:

Calvary Hospital, Mary Potter Circuit, Bruce

Parent Organisation:

Directions ACT

Opening Hours:

24 hours

Treatment Approach:

Harm minimisation although abstinence while in program.

Access Criteria:

Target Group:

Males and females 16 years and over who want to access a non-medicated detox.

Income required:

No

Disability access:

Yes

Detox required before accessing program:

No

Dual Diagnosis:

Yes. Assessment is required.

Smoking:

Yes

Documentation required:

No

Contact:

By phone 9am – 5pm, Monday – Friday.

Referral:

Self or worker referral.

Waiting List:

Varies

Intake & Assessment:

Admissions 9am – 3pm, Monday - Thursday. An over the phone assessment is required and is available 9am – 4pm, Monday - Friday.

Program/s:

Provides up to 7 days of non medicated residential support for people experiencing withdrawal.

Residents are assigned a case manager to help them achieve their desired goal. Counselling, 24 hour crisis support, excursions, herbal remedies, massage, service visits and aftercare support are also provided.

Cost:

$125 on admission which covers all expenses. The fee is non-refundable. If stay is over 7 days, a daily fee is charged.

Staff:

Alcohol and Other Drug Workers and Counsellors.

Other:

Clients are admitted with medication provide they have a prescription and a dispensing regime is faxed to Arcadia. Medication to assist detoxification is not allowed at Arcadia.

People who are assessed to be at risk in a non-medicated detox model are referred to the Alcohol and Drug Program.

Phone:

(02) 6122 8000

Fax:

(02) 6122 8001

Mailing Address:

PO Box 538, Woden ACT 2606

Email:

jos@directionsact.com

Website:

www.directionsact.com

Location:

1 Bradley St, Woden (main office)

Parent Organisation:

Directions ACT

Opening Hours:

9am – 5pm, Monday – Friday

Treatment Approach:

Harm minimisation

Access Criteria:

Target Group:

Community, Government, Alcohol and Other Drug Sector Workers and young people aged over 16 years.

Contact:

By phone 9am – 5pm, Monday – Friday.

Referral:

Bookings are essential

Waiting List:

No waiting list

Program/s:

Provides flexible and responsive alcohol and other drug community education programs based on harm minimisation principles. Provides information to raise people's awareness and understanding of alcohol and other drug issues.

Cost:

Free or at a negotiated cost.

Staff:

Alcohol and Other Drug Educator

Families / Carers:

Provides individual education to families and carers regarding alcohol and other drug issues.

Phone:

(02) 6122 8000

Fax:

(02) 6122 8001

Mailing Address:

PO Box 538, Woden, ACT 2606

Email:

counselling@directionsact.com

Website:

www.directionsact.com

Location:

Main Office: 1 Bradley St, Woden

City Health Centre: Cnr Alinga and Moore St, Canberra City.

Phillip Health Centre: Cnr Corinna and Keltie St, Phillip

Parent Organisation:

Directions ACT

Opening Hours:

9am – 5pm, Monday – Friday

Treatment Approach:

Harm minimisation using both Solution Focused Brief Therapy and Humanistic Counselling.

Access Criteria:

Target Group:

Males and females of any age affected by alcohol and other drug issues, whether they are individuals, friends or family members.

Income required:

No

Detox required before accessing program:

No

Dual Diagnosis:

Yes

Documentation required:

No

Contact:

By phone 9am – 5pm, Monday - Friday to make an appointment. Crisis counselling is also available by drop in 9am – 5pm, Monday to Friday.

Referral:

Self or worker referral

Waiting List:

No

Program/s:

Provides free and confidential counselling services for individuals, their families and friends affected by alcohol and other drug issues.

Crisis counselling:
Free drop in services for people with alcohol and other drug issues in need of urgent assistance available through Directions ACT Needle and Syringe Programs at Civic and Phillip Health Centres. Provides a range of resources, information, support and referrals.

Family support counselling:
Provides free family counselling for individuals and their family, or for the family members alone to develop strategies to cope with alcohol and other drug issues affecting the family.

Alcoholics Anonymous:
For people alcohol issues, run each Thursday from 1 -2pm.

Narcotics Anonymous:
For people experiencing illicit drug issues, run each Monday from 12.30 – 1.30pm.

Compass Support Group:
Offers families a supportive environment to discuss issues and learn strategies to manage alcohol and other drug issues. Provides information, support, resources, and assists people to manage self care and wellbeing. Run every second Tuesday from 6 – 8pm.

Continuing Care Counselling:
Counselling is available for those who have recently completed detoxification or rehabilitation and who are looking for strategies to prevent relapsing into past substance use habits.

Youth Support Worker:
Provides information, counselling and referrals to young people around alcohol and other drug issues. Provides support to young people involved with Youth Justice.

Indigenous Support:
Provides culturally aware counselling for Indigenous people with alcohol and other drug issues and their families and friends.

Cost:

Free

Staff:

Male and female Alcohol and Other Drug Workers, Counsellors and Social Workers.

Families / Carers:

Provides some programs directly to families and carers.

Phone:

(02) 6122 8000

Fax:

(02) 6122 8001

Mailing Address:

PO Box 538, Woden, ACT 2606

Email:

nsp@directionsact.com

Website:

www.directionsact.com

Location:

City Health Centre: Cnr Alinga and Moore St, Canberra City.

Phillip Health Centre: Cnr Corinna and Keltie St, Phillip

Parent Organisation:

Directions ACT

Opening Hours:

9am – 5pm, Monday - Friday

Treatment Approach:

Harm Minimisation

Access Criteria:

Target Group:

Males and females of all ages who use licit and illicit drugs.

Contact:

By phone or drop in, 9am – 5pm, Monday – Friday.

Referral:

No referral necessary.

Waiting List:

No

Program/s:

Provides clean injecting equipment, information on safe injecting practices, crisis counselling and referrals, general health information, primary health care, NSP training for health workers and advice on harm minimisation.

Cost:

Free

Staff:

Trained NSP, Alcohol and Other Drug Workers and Counsellors.

Families / Carers:

Family and carers can access crisis support counselling.

Other:

Primary NSP's at the City and Phillip Health Centres provide a range of sterile injecting equipment, primary health care and crisis counselling.

Secondary NSP's distribute free 4 and 8 packs and condoms.

Pharmacies throughout the ACT dispense 4 packs at a cost of $2.

Syringe vending machines dispense 4 packs at a cost of $2 and are located at 4 health centres across the ACT: Belconnen, City, Tuggeranong and Phillip.

Phone:

(02) 6122 8000

Fax:

(02) 6122 8001

Mailing Address:

PO Box 538, Woden, ACT 2606

Email:

reception@directionsact.com

Website:

www.directionsact.com

Location:

1 Bradley St, Woden

Parent Organisation:

Directions ACT

Opening Hours:

9am – 5pm, Monday - Friday

Treatment Approach:

Harm minimisation

Access Criteria:

Target Group:

Males and females of any age.

How to Access / Referrals:

Contact:

By phone 9am – 5pm, Monday – Friday.

Referral:

No referral necessary.

Waiting List:

No

Program/s:

Provides programs offsite and flexible service delivery in community spaces. A mobile NSP is also provided.

Cost:

Free

Staff:

Trained NSP and Alcohol and Other Drug Workers.

Families / Carers:

Family and carers can access crisis support counselling.

Phone:

(02) 6122 8000

Fax:

(02) 6122 8001

Mailing Address:

PO Box 528, Woden,ACT 2606

Email:

tss@directionsact.com

Website:

www.directionsact.com

Location:

1 Bradley Street, Woden

Parent Organisation:

Directions ACT

Opening Hours:

9am – 5pm, Monday – Friday

Treatment Approach:

Harm Minimisation

Access Criteria:

Target Group:

Males and females of any age with alcohol and other drug issues seeking options for pharmacotherapy or other treatment options.

Income required:

No

Disability access:

Yes

Detox required before accessing program:

No

Dual Diagnosis:

Yes

Smoking:

Yes

Documentation required:

No

How to Access / Referrals:

Contact:

Appointments can be made over the phone, 9am – 5pm, Monday - Friday

Referral:

Self referral

Waiting List:

No waiting list

Program/s:

Assists people to understand pharmacotherapy alternatives and identify which treatment best meets their needs. Provides access to treatment services, information on alternative therapy options, personal ongoing support, complaint assistance, advocacy and case management. Also provides aftercare support for people leaving Arcadia House Withdrawal and Detox Centre and a Dental Health Program.

Cost:

Free

Staff:

Treatment Support Worker

Families / Carers:

Family and carers can access some program