Althea Wellness Centre, DIRECTIONS ACT
Provides primary and secondary health clinics for people with past or current alcohol and other drug issues.
| Phone: | (02) 6122 8080 |
| Fax: | (02) 6122 8004 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | althea@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Females and males of any age with past or current alcohol and other drug issues and their immediate families. |
| Area serviced: | ACT and surrounding areas. |
| Income required: | No; however there is a small charge for Naturopath / herbal remedies. |
| Disability Access: | Yes, including ground floor access and toilets. |
| Detox required before accessing program: | No |
| Documentation required: | People accessing the General Practice Clinic must bring their Medicare Card. |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes. Children of all ages are welcome under the supervision of parents and / or carers. |
| Couples: | Yes |
| How to Access / Referrals: | |
| Contact: | Appointments can be made by phone or drop-in, 9am – 5pm, Monday – Friday. |
| Referral: | Self or worker referrals through DIRECTIONS ACT reception or counsellors. |
| Waiting List: | Varies, up to 4 weeks for some clinics. 2 days for General Practice Clinic. |
| Intake & Assessment: | Intake is available from 9am – 5pm, Monday – Friday. New clients will be required to fill out a form on arrival, and should arrive 15 minutes prior to the appointment. |
| Program/s: | Provides health services for people with alcohol and other drug issues through the following clinics:
General Practice (GP) Clinic: Pharmacotherapy Clinic: Liver Clinic: Mental Health Support Clinic: Psychology Clinic: Naturopath Wellness Clinic: Treatment Support Service: Arcadia Aftercare: |
| Comorbidity: | Provides comorbidity and mental health specific clinics, information and referrals. Staff are trained in basic mental health, there are Counsellors and Psychologists on staff, and workers have expertise in motivational interviewing, expressive therapy and cognitive behavioural therapy. Assessments include a mental health component. |
| Alexander Maconochie Centre: | Referrals to medical services and treatment support are accepted from Community Based Corrections as part of a prisoners parole conditions. |
| Bimberi Youth Justice Centre: | Referrals to medical services and treatment support are accepted from Community Youth Justice as part of a young persons bail conditions. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free for most clinics. Bulk billing available for GP Clinic for people with a Health Care Card. A small fee is charged for the Naturopathic Clinic. |
| Staff: | Alcohol and Other Drug Workers, General Practitioners, Mental Health Workers, Naturopath, Nurses, Pharmacotherapy Nurse, Psychologists, Treatment Support Service Workers and Social Workers. |
Arcadia House Withdrawal and Detoxification Service, DIRECTIONS ACT
Provides up to 7 days of non-medicated residential support for people experiencing withdrawal from alcohol and other drugs.
| Phone: | (02) 6253 3055 |
| Fax: | (02) 6253 3086 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | arcadia@directionsact.com |
| Website: | www.directionsact.com |
| Location: | Calvary Hospital, Mary Potter Circuit, Bruce |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 24 hours |
| Treatment Approach: | Harm Minimisation, although abstinence while in program. |
| Access Criteria: | |
| Target Group: | Males and females over 16 years of age inclusively who want to access a non-medicated detoxification. People under 18 years of age can be assessed for suitability and may be referred to youth services. |
| Area serviced: | ACT and interstate. |
| Income required: | No |
| Disability Access: | Yes. |
| Detox required before accessing program: | No |
| Documentation required: | No |
| Medication: | People are admitted with medication provided they have a prescription and a dispensing regime is provided prior to admission. Medication to assist detoxification is not permitted at Arcadia.
People who are assessed to be at risk in a non-medicated detoxification model are referred to the Alcohol and Drug Program, ACT Health. |
| Parents with accompanying children: | No |
| Couples: | No |
| How to Access / Referrals: | |
| Contact: | By phone 9am – 5pm, Monday – Friday. |
| Referral: | Self or worker referrals. |
| Waiting List: | Varies dependant on the requirements of other clients in the house and bed availability. People waiting for admission are supported through other DIRECTIONS ACT services. |
| Intake & Assessment: | Admissions are available 9am – 3pm, Monday – Thursday. An over the phone assessment is required and is available 9am – 4pm, Monday – Friday. Bags will be searched upon entry and money and mobile phones will be held safely until completion of the program. |
| Program/s: | Provides up to 7 days of non-medicated residential support for people experiencing withdrawal. Residents are assigned a case manager to help them achieve their desired goal. Counselling, 24 hour crisis support, excursions, herbal remedies, massage, service visits and aftercare support are also provided. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals. Staff are trained in basic mental health and motivational interviewing, and assessments include a mental health component. Cognitive group work is provided within the Relapse Prevention Program. If a person is experiencing mental health issues, a mental health care plan may be required prior to admission. |
| Alexander Maconochie Centre: | Referrals to residential detoxification are accepted from Community Based Corrections as part of a prisoners parole conditions. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | $150 on admission to cover all expenses. The fee is non-refundable even if the person decides to leave the program early. If the stay is over 7 days, a daily fee of $20 is charged |
| Staff: | Alcohol and Other Drug Workers and Counsellors. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Community Education Program, DIRECTIONS ACT
Provides flexible alcohol and other drug community education program and support.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | jos@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden (main office) |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Community, government, alcohol and other drug workers and young people aged over 16 years of age inclusively. Education sessions are available for health days and sessions at Colleges. |
| Area serviced: | ACT |
| Income required: | No |
| Disability Access: | Yes, including ground floor access and toilets. |
| Detox required before accessing program: | No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes, for individual face to face education as required. |
| Couples: | Yes |
| How to Access / Referrals: | |
| Contact: | By phone, 9am – 5pm, Monday – Friday. Bookings are essential. |
| Referral: | Self or worker referral to the Education Manager. A request for education form must be completed. |
| Waiting List: | No waiting list |
| Intake & Assessment: | Intake is available from 9am – 5pm, Monday – Friday. |
| Program/s: | Provides flexible and responsive alcohol and other drug community education programs based on harm minimisation principles. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals. Staff are trained in basic mental health and education packages on alcohol and other drugs and comorbidity can be provided. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free or at a negotiated cost for education and training. |
| Staff: | Alcohol and Other Drug Educator / Counsellor. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Counselling and Advocacy Program, DIRECTIONS ACT
Provides counselling services for individuals, their families and friends affected by alcohol and other drugs.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | counselling@directionsact.com |
| Website: | www.directionsact.com |
| Location: | Main Office: 1 Bradley Street, Woden City Health Centre: Cnr Alinga and Moore Streets, Canberra City Phillip Health Centre: Cnr Corinna and Keltie Streets, Phillip |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: |
|
| Target Group: | Females and males of any age affected by alcohol and other drug issues, whether they are individuals, friends or family members. |
| Area serviced: |
ACT and surrounding areas. |
| Income required: | No |
| Disability Access: | Yes, including ground floor access and toilets. Outreach can be provided to people who may not be able to access the office. |
| Detox required before accessing program: |
No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes, children may accompany parents for counselling sessions. Children can also access the Family Counsellor. |
| Couples: | Yes; however, referrals to relationship counselling may be provided. |
| How to Access / Referrals: | |
| Contact: | By phone, 9am – 5pm, Monday – Friday to make an appointment. Crisis counselling is also available by drop in, 9am – 5pm, Monday – Friday in the main office of Phillip and City Health Centres. |
| Referral: | Self or worker referral. Referrals are accepted for people on court orders. |
| Waiting List: | No waiting list |
| Intake & Assessment: | Intake is available from 9am – 5pm, Monday – Friday. New clients are required to fill in an assessment form. |
| Program/s: | Provides free and confidential counselling services for individuals, their families and friends affected by alcohol and other drug issues including: Family Support Counselling: Provides free family counselling for individuals and their family, or for the family members alone to develop strategies to cope with alcohol and other drug issues affecting the family. Alcoholics Anonymous: A group facilitated by an external provider for people experiencing alcohol issues, available 1pm – 2pm, Thursdays. Narcotics Anonymous: A group facilitated by an external provider for people experiencing illicit drug issues, available 12.30pm – 1.30pm, Mondays. Compass Support Group: Offers families a supportive environment to discuss issues and learn strategies to manage alcohol and other drug issues. Provides information, support, resources, and assists people to manage self care and wellbeing. Available 6pm – 8pm, every second Tuesday. Continuing Care Counselling: Provides counselling for those who have recently completed detoxification or rehabilitation and who are looking for strategies to prevent relapsing into past alcohol and other drug habits. Youth Support Worker: Provides information, counselling and referrals to young people around alcohol and other drug issues. Support can be provided to young people involved with Community Youth Justice. SMART Recovery: Assists people to recover from addiction. The 90 minute weekly program is based on motivation to abstain, coping with urges, problem solving and lifestyle balance. |
| Comorbidity: | Provides comorbidity and mental health specific counselling, information and referrals. Staff are trained in mental health and are experienced in motivational interviewing, narrative therapy, expressive therapy and symbol work. Assessments include a mental health component. |
| Alexander Maconochie Centre: | Counselling can be provided to existing DIRECTIONS ACT clients within the Alexander Maconochie Centre on an as needs basis. Referrals to counselling are accepted from Community Based Corrections as part of a prisoners parole conditions. |
| Bimberi Youth Justice Centre: | Counselling can be provided to young people who are existing DIRECTIONS ACT clients within Bimberi Youth Justice Centre on an as needs basis. Referrals to the Youth Support Worker are accepted from Community Youth Justice as part of a young persons bail conditions. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free |
| Staff: | Alcohol and Other Drug Workers, Counsellors and Social Workers. |
| Families / Carers: | Provides some programs directly to families and carers including the Compass Support Group. |
| Other: | Free crisis counselling is available through DIRECTIONS ACT Needle and Syringe Programs at Civic and Phillip Health Centres, for people with alcohol and other drug issues in need of urgent assistance. |
Provides support to women with young children who use, or are in recovery from alcohol and other drugs.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | reception@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Females who use, or are in recovery from alcohol and other drugs with young children; including pregnant women and women with children on Care and Protection Orders. |
| Area serviced: | ACT |
| Income required: | No |
| Disability Access: | Yes, including ground floor access and toilets. |
| Detox required before accessing program: | No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes. Free childcare can be arranged. |
| Couples: | No |
| How to Access / Referrals: | |
| Contact: | By phone or drop in, 9am – 5pm, Monday – Friday. |
| Referral: | Self or worker referrals. |
| Waiting List: | Maysoon runs twice a year for 8 weeks. Please phone for course dates. |
| Intake & Assessment: | Contact reception for details regarding admission for upcoming courses. |
| Program/s: | Provides support, free meals, activities, information and access to services including a Registered Nurse and Counsellors for women with young children who are using alcohol and other drugs or are in recovery. Free childcare is available. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals to comorbid services within DIRECTIONS ACT and externally. Staff are trained in basic mental health. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Gold coin donation welcome. |
| Staff: | Alcohol and Other Drug Worker and Peer Support Worker. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Needle & Syringe Program (NSP), DIRECTIONS ACT
Provides clean injecting equipment, information on safer injecting practices, crisis counselling, general health information, referrals, primary health care, NSP training for health workers and advice on harm minimisation.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | nsp@directionsact.com |
| Website: | www.directionsact.com |
| Location: | City Health Centre: Cnr Alinga and Moore Streets, Canberra City Phillip Health Centre: Cnr Corinna and Keltie Streets, Phillip |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Females and males who use licit and illicit drugs. |
| Area serviced: | ACT |
| Income required: | No |
| Disability Access: | Yes, including ground floor access. |
| Detox required before accessing program: | No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes |
| Couples: | Yes |
| How to Access / Referrals: | |
| Contact: | By phone or drop in, 9am – 5pm, Monday – Friday. |
| Referral: | No referral necessary |
| Waiting List: | No waiting list |
| Intake & Assessment: | No intake or assessment necessary. |
| Program/s: | Provides clean injecting equipment, information on safer injecting practices, crisis counselling and referrals, general health information, primary health care, NSP training for health workers and advice on harm minimisation. Primary NSP's at the City and Phillip Health Centres provide a range of sterile injecting equipment, primary health care and crisis counselling. Secondary NSP's distribute free 4 and 8 packs and condoms. Pharmacies throughout the ACT dispense 4 packs at a cost of $2. Syringe vending machines dispense 4 packs at a cost of $2 and are located at 4 health centres across the ACT: Belconnen, City, Tuggeranong and Phillip. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals to comorbid services within DIRECTIONS ACT and externally. Crisis counselling and support are available at the City Health Centre. Staff are trained in basic mental health and counsellors are experienced in motivational interviewing and dialectical behaviour therapy. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free to the daily limit. A small fee is charged for equipment over the daily limit as a cost recovery measure. |
| Staff: | Alcohol and Other Drug Workers, Counsellors and Needle & Syringe Program Workers. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Outreach and Promotions Unit, DIRECTIONS ACT
Provides offsite programs and flexible service delivery in community spaces. A mobile Needle & Syringe Program is also provided.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | reception@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: |
|
| Target Group: | Females and males of any age. |
| Area serviced: |
ACT and surrounding areas |
| Income required: | No |
| Disability Access: | Yes, off-site services are provided. |
| Detox required before accessing program: |
No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| How to Access / Referrals: | |
| Contact: | By phone, 9am – 5pm, Monday – Friday |
| Referral: | No referral necessary |
| Waiting List: | No waiting list |
| Intake & Assessment: | No intake or assessment required. |
| Program/s: | Provides off-site programs and flexible service delivery in community spaces. Outreach is provided to Housing ACT tenants including referrals and free lunches. A mobile Needle and Syringe Program is also provided at various locations across Canberra. Health promotion activities are held at community events, universities and colleges. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals to comorbid services within DIRECTIONS ACT and externally. Staff are trained in basic mental health. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free |
| Staff: | Alcohol and Other Drug Workers and Needle & Syringe Program Workers. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Provides information, resources and referrals to people aged 15 – 25 years about alcohol and associated issues.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8001 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | reception@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Females and males aged 15 – 25 years. |
| Area serviced: | ACT and surrounding areas |
| Income required: | No |
| Disability Access: | Yes, off-site services are provided. |
| Detox required before accessing program: | No |
| Documentation required: | No |
| How to Access / Referrals: | |
| Contact: | For information during office hours contact the DIRECTIONS ACT reception by phone, 9am – 5pm, Monday – Friday. |
| Referral: | No referral necessary |
| Waiting List: | No waiting list |
| Intake & Assessment: | No intake or assessment required. |
| Program/s: | Provides information, resources, alcohol and other drug counselling, support and referrals for young people aged 15 – 25 years about alcohol and associated issues. The purple Party Safe Bus visits venues around Canberra including college and tertiary events. Subsidies for young people to access first aid courses are available. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals to comorbid services within DIRECTIONS ACT and externally. Staff are trained in basic mental health. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. German and Italian is spoken by some DIRECTIONS ACT staff. |
| Cost: | Free |
| Staff: | Alcohol and Other Drug Workers |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |
Treatment Support Services, DIRECTIONS ACT
Provides case management and support to access treatment services. Assists people to understand pharmacotherapy alternatives and identify which treatment best meets their needs.
| Phone: | (02) 6122 8000 |
| Fax: | (02) 6122 8004 |
| Mailing Address: | PO Box 538, Woden, ACT 2606 |
| Email: | tss@directionsact.com |
| Website: | www.directionsact.com |
| Location: | 1 Bradley Street, Woden |
| Parent Organisation: | DIRECTIONS ACT |
| Opening Hours: | 9am – 5pm, Monday – Friday |
| Treatment Approach: | Harm Minimisation |
| Access Criteria: | |
| Target Group: | Females and males of any age with alcohol and other drug issues seeking pharmacotherapy or other treatment options. |
| Area serviced: | ACT and surrounding areas. |
| Income required: | No |
| Disability Access: | Yes, including ground floor access and toilets. |
| Detox required before accessing program: |
No |
| Documentation required: | No |
| Medication: | People accessing the service can be on prescription medications, including pharmacotherapies. |
| Parents with accompanying children: | Yes. Children are welcome under the supervision of parents or carers. |
| Couples: | Yes |
| How to Access / Referrals: | |
| Contact: | Appointments can be made by phone, 9am – 5pm, Monday – Friday. |
| Referral: | Self referral |
| Waiting List: | No waiting list |
| Intake & Assessment: | Intake is available 9am – 5pm, Monday – Friday. An over the phone or face to face assessment is required. |
| Program/s: | Assists people to understand pharmacotherapy alternatives and identify which treatment best meets their needs. Provides access to treatment services, information on alternative therapy options, personal ongoing support, complaint assistance, advocacy and case management. Works closely with the Althea Wellness Centre to provide case management and support. Aftercare support for people leaving Arcadia House Withdrawal and Detoxification Service is also provided. |
| Comorbidity: | Provides comorbidity and mental health specific information and referrals. Some alcohol and other drug and mental health counselling is provided. Staff are trained in basic mental health and motivational interviewing, and assessments include a mental health component. |
| Aboriginal and Torres Strait Islander: | Limited Aboriginal and Torres Strait Islander specific resources and referrals can be provided. Staff undertake Aboriginal and Torres Strait Islander cultural awareness training. DIRECTIONS ACT has a memorandum of understanding with Gugan Gulwan Youth Aboriginal Corporation for young people accessing detoxification services. |
| Culturally and Linguistically Diverse: | Referrals to culturally and linguistically diverse services can be provided. Interpreters are utilised as required. |
| Cost: | Free |
| Staff: | Arcadia Aftercare Worker and Treatment Support Service Manager. |
| Families / Carers: | Families and carers can access some DIRECTIONS ACT services including the Family Support Counsellor. |